Frequently Asked Questions

For Volunteers:

Why did you change the platform?

We want to ensure that you have the best tool to search for volunteer opportunities.

Can I still access the same volunteer opportunities?

Absolutely! Our members have transitioned over to Volunteer Connector and have set-up their postings there.

Do I need to create an account on Volunteer Connector?

You do have the option to create an account. This will allow you to apply for volunteer positions and track your hours.

For Organizations:

I’ve just learned about the transition, where do I start?

You can create an account on Volunteer Connector. If you would like a copy of your account content (profile and postings) please reach out to us at

What’s new about Volunteer Connector?

Volunteer Connector has several features designed to support your volunteer search. Volunteer Connector provides you with:

  • Analytics so you can track the success and reach of your postings
  • Multiple user accounts so your staff and board can create their own logins
  • Ability to receive applications directly in Volunteer Connector
  • And more!
Where can I find my profile and postings?

We have saved your profile and posting information. We are happy to provide you with your account information when you reach out to

Who runs Volunteer Connector?

Volunteer Connector is run by a not-for-profit called Propellus (also known as Volunteer Calgary).

Why did you change the platform?

We want to ensure that you have the best tool to recruit volunteers. We looked at both the cost of upgrading and the existing platforms available. With many volunteer posting platforms emerging and after completing our research, it made the most sense to collaborate with an existing platform, rather than upgrade our own.

Will this transition bring any additional costs?

No, there are no costs to you as a not-for-profit in this transition, posting volunteer positions on Volunteer Connector is free.

If you are looking for a platform to manage your volunteers, you can pay a fee for more features in Volunteer Connector including a scheduling tool, but please note this is completely optional. You can learn more about free vs. paid account options here.